Order Tracking, Delivery Charges & Shipping FAQs

What are the delivery charges?

We offer FREE delivery across Pakistan on orders of PKR 4,000 and above. Orders below PKR 4,000 are subject to a PKR 300 delivery charge.

How long does shipping take?

Standard delivery within Pakistan typically takes 4–5 working days. International shipping times vary depending on the destination and selected shipping service.

 How can I check the status of my order?

After placing your order, you will receive an order confirmation email containing your order number. If you do not see it, please check your spam or junk folder.

To track your order, contact us via:

  • WhatsApp: +92 304 7444337
  • Email : hiltonaesthetics786@gmail.com

Please provide your order number when contacting us for a faster update.

What payment methods do you accept?

We accept the following payment options:

  • Cash on Delivery (COD)
  • JazzCash
  • Debit & Credit Cards
  • Direct Bank Transfer
  • Secure Online Payments

Where do you deliver?

We deliver throughout Pakistan and offer worldwide shipping to customers across the globe.

What is your return and exchange policy?

If you are not completely satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order, subject to our Return & Refund Policy. Returned products must be unused, in their original condition, with original tags and packaging.

What should I do if an item is out of stock?

If a product is temporarily unavailable, we recommend following our social media channels for restock announcements. We regularly replenish our inventory to ensure our customers have access to their favourite products.

Do you ship internationally?

Yes. We provide worldwide shipping to customers in the UK, USA, Canada, Australia, Europe, the Middle East, and many other countries. International shipping costs and delivery times vary by destination.

Can I customise sportswear or place a bulk order?

Yes. Hilton Aesthetics specialises in custom sportswear manufacturing, including fitness wear, gym wear, activewear, team uniforms, streetwear, and private label apparel. We offer OEM & ODM manufacturing, custom branding, low minimum order quantities (MOQs), premium performance fabrics, and worldwide shipping.